"It's really special when you see how you can empower people."
Pamela, Advocacy West Lancs
Involving service users and other people in your work can generate new ideas, challenge your assumptions and help you to ensure that your products or services are as relevant as possible.
This section explores:
But involving people isn't right for every organisation in every circumstance. This section will also help you to weigh up when and how to involve people, using approaches that suit both you and the people concerned.
We provide some tips on how to make it happen and make the most of the insights you'll gain from involving people in your work.
You might also want to visit our research and policy pages on participation, which explore how and why people get involved in their communities as well as how you can encourage and promote participation in your organisation.
Although many people are likely to get involved in your organisation in a voluntary capacity, we don't explore the wider principles of volunteering here. Visit Volunteering England's website for comprehensive information on that topic.
Advice and support
- Funding and finance
- Coping with cuts
- Addressing needs
- Managing change
- Planning for the future
- Involving people
- Public Service Delivery
- Governance and leadership
- Compact Advocacy programme
- Campaigning and influencing policy
- Collaborative working
- ICT (information and communication technology)
- Climate change
- People, HR and employment