Public Service Delivery Network

Transforming public services together

The Public Service Delivery Network uniquely brings together voluntary and community organisations and statutory sector bodies to develop tools and spaces for the improvement of procurement and commissioning relationships between the two sectors.

It helps over 1000 members to develop their reciprocal understanding and capacity to work together around public services providing a forum for peer support and information sharing, developing tools and resources, and organising a rich programme of events

The PSD Network is run by NCVO's Sustainable Funding Project.

To join the Network, simply complete the online form.

What the Network offers you

Public Services Delivery pages : our webpages contain a wealth of information for VCO providers and public sector commissioners on the multiple aspects of service commissioning and delivery.
PSDN Bulletin: Our monthly bulletin bringing you the latest news, opportunities, publications, tools and resources on public service delivery.
Events: Network events are an opportunity for mutual learning and the exchange of ideas and information. Take part in our upcoming events and browse our events archive.
Resources : Links and materials to help you and your organisation find answers to your questions on public services.
Publications: Browse this section to access the case studies, reports and tools developed by the Network.
Advisory Group : The Network's activities are shaped by its members. Find out more about our advisory group.
Sign up! Join the PSD Network.

What's new?

Two new courses on tendering and procurement coming up in 2010
Before Signing on the Dotted Line is an introduction to tendering and procurement for those considering or starting to engage with competitive tendering. Tendering for Better Services Is a unique opportunity for service providers, commissioners and support agencies to focus on the key issues and challenges in the procurement process. Training will take place in both London and Birmingham. Click here for more information on Before Signing on the Dotted Line (London and Birmingham), and Tendering for Better Services (London and Birmingham).
Pathways through the maze – a comprehensive procurement guide for the voluntary sector
NCVO and NAVCA have jointly published Pathways Through the Maze, the first comprehensive guide to procurement regulations written for voluntary organisations and community groups.The guide answers the most common questions voluntary and community organisations have about procurement processes and explains the legal requirements applying to public bodies’ procurement exercises. Find out more and download the guide.
New PSDN publications - Personalisation: Rhetoric to Reality and Third Sector Commissioning Guide
The new personalisation article reviews current thinking and practice around the concept of personalisation and aims to highlight some of the key emerging issues and implications. The Third Sector Commissioning Guide acts as a checklist to intelligent commissioning and intelligent bidding, and as a framework for good practice in commissioning from across the spectrum of providers. Visit our publications page to download the articles.