Public Service Delivery

Welcome to our information, advice and comment on the commissioning and delivery of public services by voluntary and community organisations.

Approximately a third of income into the voluntary and community sector comes from the state, and well beyond that, organisations have a vital role in advocating and developing service improvements for individuals and communities.

These pages help you understand how to build good relationships, as well as steering you through the legal and policy complexities.

Our pages have been produced by the expert voluntary and public sector members of NCVO's free Public Service Delivery Network, and are written for use by both commissioners and voluntary organisations.

You can join NCVO's free Public Service Delivery Network, get the latest news if you sign up to our monthly bulletin and follow us on Twitter.

What's in the Public Service Delivery Pages?

Support, training and advice

• Public Service Delivery Network
• News, representation and opinion
• Training and seminars
• Publications and resources
• Meet our team, members, and Advisory Group

Commissioning and Procurement

• Commissioning and Procurement (a detailed step by step legal and practical guide)

Specialist policy and support

• Welfare to Work
  • DWP Work Programme Special Interest Group
• Health
• Personalisation
• Working with the private sector
• Payment by Results

Anything we haven't mentioned?

If you have any further questions or requests for support contact us directly on psdnetwork@ncvo-vol.org.uk. We're more than happy to hear from you.