Telecommunication services

Class Telecommunications supply a wide range of communication solutions, helping voluntary and community organisations to save money and improve their telecommunications management in the following areas:

"Class Telecommunications gave us a free cost savings analysis and we were pleased to start making massive savings straight away. The switch was easy and the service has been excellent. The monthly savings help us focus our funds on reaching our key objectives."
Maria Coffee-Kosarova, Office Coordinator,
Hammersmith and Fulham Community Law centre (6.8.2010)

Case Study:

Why Girlguiding UK updated its telephony system for the next generation
Read about how Class Telecommunications helped Girlguiding UK to modernise their systems and the benefits this brought. (October 2010)

Make savings on Line Rental and Outbound Calls

Class Telecommunications offer great savings on BT line rental and outbound calls for all voluntary organisations.

No installation fees or connection charges
No minimum call charges
No line or number changes - hassle-free changeover
Per-second billing, with a clear, simple tariff structure
One integrated bill for all fixed line and voice services
Excellent customer service and technical support 24/7/365

Class can provide voluntary organisations with a FREE savings analysis showing the savings that can be made. Just supply a copy of a recent bill.

"The transfer from BT has been worthwhile. The savings are significant, and the service is impressive. I'm pleased we made the move to Class."
Janis Roberson, Office & IT/Telecoms Manager, Rainbow Trust Children's Charity

Contact

Class Telecommunications
Telephone: 0800 999 2830
Web www.classtelecom.co.uk

Telephone Systems

Making the right choice

Purchasing a new telephone system or upgrading an existing system can be a daunting and time-consuming task. Today's marketplace is full of suppliers selling a variety of different products, so choosing a new system can be a complicated process. Class provide a complete appraisal, procurement and implementation service for all voluntary and community organisations needing to upgrade or replace their telephone system.

Free audit to establish the customers' needs
Solutions tailored to meet the customers' needs for today, and tomorrow
Nationwide team of Class controlled engineers for installation and maintenance
Off-site programming and configuration
24/7/365 technical support

Do you know how many calls you're missing?

Using 08 and 03 numbers, Class Inbound Call Solutions allows you to control when, how and where your inbound calls go. Helping you better manage all your incoming calls and caller perceptions.

Low set-up and running costs.
Your 08/03 number is yours for life. You can take it with you even if you relocate.
The reports package allows you to see the location of all of your callers, busy periods and the time taken to answer all your calls. Also, you can see your engaged and missed calls which will show you if you are missing potential sales, donations, or enquiries.
Measure responses to marketing campaigns.
030 was introduced just for use by public sector and charities. 030 numbers cost the same to call as standard 01/02 phone numbers even from a mobile phone (40% of all calls are now made from mobiles).
You may be able to replace an existing 0870 number with the same number but 0370.
It is especially useful in disaster recovery and business continuity situations where you may need to redirect calls to another number instantly when not at your premises.

Contact

Class Telecommunications
Telephone: 0800 999 2830
Web www.classtelecom.co.uk

Broadband

High Speed Internet Access

Class Telecommunications now offer one of the best value, best-featured packages exclusively negotiated for all voluntary and community organisations. Whether you are considering Broadband for the first time, or are reviewing your current provider, then Class has a solution for you.

No more 'dial up' charges
Faster downloads and quicker access - choose from 512 Kbps to 8 Mb
1 free fixed IP address
Receive and make voice calls when logged on to the Internet
Simple self installation

Contact

Class Telecommunications
Telephone: 0800 999 2830
Web www.classtelecom.co.uk

Non-Geographic Numbers

Ideal for helplines, donation lines and everyday phone numbers

Non-geographic numbers such as 0800, 0845 and 030 are an extremely effective way to manage and control incoming calls. They can be set up to deliver calls to any existing landline telephone numbers. Should an organisation move or need to redirect calls to a different location, this can be done so easily.

Free to set up - calls routed to anexisting phone number
Earn revenue on 030 calls received
Keep the same number, even if you move premises
Promote a national presence -organisations can increase their profile without the restrictions of regional prejudices

Non-geographic numbers can provide an amazing degree of functionality and flexibility, particularly when linked to one of the Class Call Plans allowing the customer to choose how, where, and when they want their incoming calls to be delivered and distributed.

Contact

Class Telecommunications
Telephone: 0800 999 2830
Web www.classtelecom.co.uk

Mobile phones

Save Money on Line Rental and Call Charges

Class Telecommunications offer a first class mobile telephone service to all voluntary organisations at specially negotiated prices.

The Class service is not tied to a particular network so you can be sure of the highest quality network coverage and reliability appropriate to your location.