Public Service Delivery's blog

Localism is flavour of the year, but there is something wrong.  The minister responsible, Eric Pickles at the Department for Communities, keeps telling local councils what to do – right down to de-cluttering their high streets.

Worse, the debate about localism – if it is a debate – seems to be entirely about local government finance (never a crowd-stormer even on its best days) and about local decision-making.

Creating Trust Based Relationship - The Adolescent and Children's Trust (TACT) 

This case study explains the structure and process of developing trust-based relationships between the voluntary sector (and specifically public sector) funders in challeng

Local Integrated Services (LIS) is a concept launched under the Community Budgets banner.

Irrecoverable VAT – including VAT charged when voluntary organisations share services (like back office functions) can be a significant barrier.  We need you to tell us about your experiences – and particularly how shared services VAT has acted as a barrier to collaborative working. 

Please post your comments below or email james.allen@ncvo-vol.org.uk

On Wednesday 12 January 2011, the Prime Minister and colleagues met with sixteen members of the NCVO Public Service Delivery Network for over an hour at Number 10.

A bridge between two worlds is a report which explores what is being done by local support and development organisations, working in partnership with public bodies, to develop, promote and shape really good, intelligent, local commissioning practices.

On 14th December 2010 the revised Compact was launched, updating guidelines for cross-sector relations and public service delivery.

The two-tier code, which regulates the employment benefits of new staff recruited by contracted providers of outsourced public services, has been withdrawn by Francis Maude, Minister for the Cabinet Office with immediate effect. New Principles of Good Employment Practice will replace the code as a more flexible guide giving employers the power to build a motivated workforce.

The Academy for Justice Commissioning hosted an evening seminar looking at the process, challenges and future developments of market facilitation in criminal justice services on November 10th 2010.

NCVO's response to the Modernising Commissioning Green Paper.