Public Service Delivery's blog

We are working together with SERCO to produce a code to promote good practice and co-operative working between the private sector and voluntary and community sector in the delivery of public services. We’re seeking your comment on this tool – it's very much at draft stage.

By Matilda Macduff, New Philanthropy Capital

Increasing charities’ role in providing public services has been one of the Coalition government’s big ideas from the start. Last summer’s public services white paper promised to open up contracts for taxpayer-funded services to a wider range of providers, giving charities more opportunities to run public services.

One person’s right is another person’s liability.

In the embattled arena of employment law, nowhere does that ring as true as with the TUPE legislation. Go to Guardian Voluntary to read this blog - published January 2012.

We’re seeing a rapid growth in the use of preferred provider framework structures – those waiting rooms for pre-qualified providers – across public procurement. Yet policy and research on the efficiency and efficacy of these frameworks remains scant; learning is siloed within separate welfare programmes; and Government is yet raise a co-ordinated debate on their usage. 

by Ingela Andersson, NCVO Public Services Team

The Creation of GPCC CIC

Greenwich Primary Care Collaborative (GPCC) started its life in a Church Hall on Shooters Hill, South London. The Primary Care Trust had put out a tender for the private sector to compete to provide primary health care services to the people of Woolwich. This brought into sharp focus the need for collaboration.

NCVO has played a leading part in the debate about the role of voluntary and community organisations (VCOs) in the reform of public services. We have argued that many VCOs can play a crucial role in delivering public services that better meet the needs of individuals and communities. But, if they are to do so, it must be on their own terms:

About the author

Morag Rose is a Community Hubs Development Officer at GMCVO (Greater Manchester Centre for Voluntary Organisation) . The Community Hubs team are specialists in community places and spaces. They offer a wide range of training, consultancy, information and practical support to enable organisations to grow, develop, manage and succeed.

For the London voluntary sector, on behalf of Transport for London

In 2012 scheduled changes to the London low Emission Zone (LEZ) will affect larger vehicles – including community transport vehicles.