HRBank: Job descriptions

Below is a list of sample job descriptions that have been donated by voluntary and community organisations.

These are available for other voluntary organisations to download and tailor to their own needs.

Please be aware that they are not completed documents and will require checking and proofing. The are intended to provide you with a starting point when creating new policies.

Please read the below disclaimer:

I understand that if I want a policy that reflects the latest legislation and is appropriate to my organisation, I will seek specialist legal advice. Policies, job descriptions and person specifications are intended for guidance only and do not act as a substitute for professional advice. I understand that if my organisation decides to rely on a document obtained from the NCVO's HRBank, it does so at its own risk.

Download job descriptions

We often have several job description covering a particular role or area, and these can be downloaded individually as Word files. You can choose to cherrypick from several of them or download and amend the most recent policy. They are listed alphabetically by role/area and then by date (newest first).

You will need to read and remove the disclaimer from the top of each document.

Job descriptions:

• A-F
• H-M
• O-P
• R-Z

Administration

• Administrator 2010 (.doc, 33Kb)
• Head office administrative support 2010 (.doc, 41Kb)
• Admin 2009 (.pdf, 61Kb)
• Data entry administrator 2009 (.doc, 32Kb)
• Scheme assistant 2008 (.doc, 57Kb)
• Adult Services Administrator 2007 (.doc, 48Kb)
• Admin Assistant (HR & legal) 2006 (.doc, 79Kb)

Advice and support

• Adviser 2010 (.doc, 80Kb)
• Advice worker 2010 (.doc, 58Kb)
• Information officer 2010 (.doc, 50Kb)
• Advice & Support Officer (Sylheti speaking) 2009 (.doc, 81Kb)
• Head of helpine and information 2008 (.doc, 55Kb)
• Advisor 2006 (.doc, 80Kb)

Advocacy

• Advocacy Officer 2009 (.doc, 90Kb)

Communications

• Information officer 2010 (.doc, 51Kb)
• External Relations Manager 2010 (.doc, 98Kb)
• Administrative and Information Officer 2009 (.doc, 49Kb)

Customer service

• Customer Services Manager 2008 (.doc, 72Kb)
• Customer Services Manager 2008 (2) (.doc, 84Kb)
• Customer Services Supervisor 2008 (.doc, 74Kb)
• Customer Services Administrator 2007 (.doc, 66Kb)

Facilities

• Senior Facilities and Finance Team Assistant 2010 (.doc, 227Kb)
• Facilities Worker 2009 (.doc, 36Kb)
• Facilities and Maintenance Supervisor 2008 (.doc, 62Kb)
• Head of Facilities 2007 (.doc, 78Kb)
• Caretaker 2006 (.doc, 227Kb)

Finance

• Finance & Admin Assistant 2010 (.doc, 49Kb)
• Finance & administrative officer 2010 (.doc,
• Finance & Office Manager 2010 (.doc, 60Kb)
• Finance Officer (.doc, 42Kb)
• Finance Manager 2009 (.doc, 35Kb)
• Finance Administrator 2009 (.doc, 68Kb)
• Admin and Finance Officer 2008 (.doc, 64Kb)
• Head of Finance & Administration 2002 (.doc, 37Kb)

Fundraising

• Fundraising and relationship manager 2010 (.doc, 41Kb)
• Head of Fundraising and Marketing 2010 (.doc, 54Kb)
• Director of Fundraising & Marketing 2006 (.doc, 32Kb)

Generic Job Descriptions

• Generic job description template 2009 (.doc, 80Kb)

Human Resources

• Director of HR 2009 (.doc, 89Kb)
• Senior HR Officer 2009 (.doc, 74Kb)
• HR Officer 2009 (.doc, 74Kb)
• HR Advisor 2008 (.doc, 99Kb)
• HR Manager 2008 (.doc, 45Kb)
• HR Support Officer 2006 (.doc, 70Kb)

Infrastructure development

• Youth project coordinator 2010 (.doc, 43Kb)
• Community Accountant 2009 (.doc, 75Kb)
• Development Officer 2009 (.doc, 90Kb)
• Engagement and Commissioning Co-ordinator 2009 (.doc, 85Kb)
• Financial Capability Coordinator 2009 (.doc, 84Kb)
• Infrastructure Development Manager 2009 (.doc, 84Kb)
• Youth Volunteer advisor 2009 (.doc, 86Kb)
• Youth Volunteer Development Manager 2009 (.doc, 84Kb)
• Outreach Worker 2008 (.doc, 78Kb)
• LINk Development Worker 2008 (.doc, 70Kb)
• LINk Co-ordinator 2008 (.doc, 80Kb)
• Advice Sector Project Manager 2008 (.doc, 91Kb)

IT

• Head of IT 2009 (.doc, 87Kb)
• IT Coordinator 2006 (.doc, 72Kb)
• Software Development Manager 2005 (.doc, 33Kb)

Marketing

• Marketing Executive 2010 (.doc, 51Kb)
• Marketing Manager 2010 (1) (.doc, 51Kb)
• Marketing Manager 2010 (2) (.doc, 54Kb)
• Marketing and Communications Manager 2009 (.doc, 82Kb)
• Marketing and Communications Officer 2009 (.doc, 159Kb)
• Marketing and Events Officer 2009 (.doc, 85Kb)
• Information and Marketing Officer 2006 (.doc, 71Kb)

Membership

• Membership and finance manager 2010 (.doc, 46Kb)
• Senior Membership Officer 2009 (.doc, 68Kb)

Office management

• Office and Finance Manager 2010 (.doc, 53Kb)
• Office Manager 2009 (.doc, 56Kb)

PA/Secretary

• Assistant to project manager 2009 (.doc, 60Kb)
• PA Administrator 2007 (.doc, 79Kb)
• PA to chief executive & receptionist 2006 (.doc, 72Kb)

Policy

• Policy & External Affairs Director 2010 (.doc, 66Kb)
• Policy Officer 2010 (.doc, 47Kb)
• UK and EU Regulatory Policy Officer 2010 (.doc, 58Kb)
• Policy Officer 2009 (.doc, 156Kb)
• Public Affairs and Policy Officer 2009 (.doc, 79Kb)
• Head of Policy and Performance 2006 (.doc, 71Kb)

Press and PR

• Media and PR Assistant 2010 (.doc, 162Kb)
• Press Office Manager 2010 (.doc, 259Kb)
• Media officer 2009 (.doc, 50Kb)

Project coordinator

• Artistic Co-ordinator 2010 (.doc, 36Kb)
• Project Officer 2010 (1) (.doc, 62Kb)
• Project Officer 2010 (2) (.doc, 42Kb)
• Client visit coordinator 2007 (.doc, 48Kb)

Project management and service delivery

• Centre manager 2010 (.doc, 38Kb)
• Head of rehab services 2010 (.doc, 48Kb)
• Female Resource Centre Deputy Manager 2009 (.doc, 80Kb)
• Team Leader 2009 (.doc, 37Kb)

Publishing

• Publications Editor 2009 (.doc, 67Kb)
• Senior Publications Editor 2009 (.doc, 63Kb)

Reception

• Receptionist 2009 (.doc, 60Kb)
• Reception Admin Assistant 2008 (.doc, 64Kb)

Research

• Head of Research Management 2010 (.doc, 179Kb)
• Research and Evidence Officer 2010 (.doc, 36Kb)
• Research and Policy Officer 2010 (.doc, 49Kb)
• Research Assistant 2010 (.doc, 150Kb)
• Research & Evaluation Policy Officer 2009 (.doc, 160Kb)
• Research and Policy Officer 2009 (.doc, 80Kb)

Senior management

• Head of Education & Engagement 2010 (.doc, 60Kb)
• Network Director 2009 (.doc, 74Kb)
• Head of Business Development 2006
• Head of Sector Delivery 2006 (.doc, 73Kb)

Support and outreach

• Arts Development Worker 2010 (.doc, 40Kb)
• Gallery Development Worker 2010 (.doc, 37Kb)
• Support Worker 2009 (.doc, 65Kb)
• Support Worker 2007 (.doc, 60Kb)

Training

• Training Co-ordinator 2007 (.doc, 33Kb)

Volunteer Management

• Volunteer Coordinator 2009 (1) (.doc, 45Kb)
• Volunteer Coordinator 2009 (2) (.doc, 35Kb)
• Volunteer Officer 2009 (.doc, 89Kb)
• Volunteer projects team leader 2006 (.doc, 67Kb)

Web

• Website Officer 2010 (.doc, 79Kb)
• Online Content Manager 2009 (.doc, 75Kb)

Youth work and children

• Play and Community Worker 2009 (.doc, 78Kb)
• Youth Assistant 2007 (.doc, 53Kb)