Help for our web site
Here you can find answers to some of the most common questions we are often asked.
- How do I register on the NCVO website?
- Register as an NCVO member
- Forgotten password, request new password
- Advertising on the NCVO website
- Searching the NCVO website
- What are social bookmarking links?
- Blogs: how do I comment on a blog post?
- Accessibility
- Directory of Approved consultant FAQ
How do I register on the NCVO website?
If you already have an account use the Log in tab at www.ncvo-vol.org.uk/user/login and enter your email address and password.
If you haven't created a website account yet use the Register tab to Create a new account: go to
www.ncvo-vol.org.uk/user/register and enter:
- your email address
- your membership number if you are from an NCVO member organisation
(if you don't know what your membership number is, first check that your organisation is an NCVO member; if it is, you can get your number from our membership support team at membership@ncvo-vol.org.uk or on 020 7520 2414) - your first name and last name
- the country where you are based
You can enter additional information at this stage where indicated, but this is optional, you can come back to it later.
Then read the terms and conditions, tick the box if you accept these, and select Create new account.
Please note: further instructions will be sent to your email address.
Once you have received the email you will then be able to go back and login at www.ncvo-vol.org.uk/user/login and update your profile with a biography, a photo..
You can personalise your password. Once you have received the confirmation email and logged in, go to My account and select the Edit tab. To change the current user password, enter the new password in both fields. Then Save these new details (button at the bottom of the page). Next time you log in you will be able to use the new password you created.
Register as NCVO member
Register as NCVO member
Your membership number is important. This will help the site recognise you are a member and give you the NCVO members discounts for events and publications purchases.
Don't know your membership number? Please contact our membership support team at membership@ncvo-vol.org.uk or on 020 7520 2414.
Forgotten password, request new password
If you have forgotten your password or to request a new one, you can request a new password and follow the instructions. Please check your spam folder if you don’t receive an email immediately.
You will be send an email with a link. Click on that link, this is a one time login. You can then click the My account (top right coner of the website). Then click Edit, scroll down, enter your own password, twice, scroll down and save. Next time you login to NCVO website yor password will then work.
Advertising on NCVO website
For information on advertising on the NCVO website please see our promote with NCVO page.
Search
To search, use the "Search" box at the top righthand side of every page.
To get the most from our search try:
Precise search words
The more descriptive your search words are, the better your search results will be. For example, when searching for information about trustee recruitment, enter the search term "trustee recruitment", rather than "trustee" or "recruitment".
Check your spelling
The NCVO website cannot (yet) spot your typos for you.
Avoid common words
Commonly used words, such as "a", it", "and", "the", "by", "at", and "of", are ignored by the search tool.
Just the words
It is not necessary to phrase your search in the form of a question. For example, you do not need to enter "Where can I find information about revitalising English regions?". Instead, just enter "revitalising english regions".
Try using synonyms
If the search term you entered produces few results, try using a synonym or more common term that means the same. For example, instead of searching for "director development", try "trustee development".
What are social bookmarking links?
Every page on the NCVO website includes links to the social bookmarking/sharing websites del.icio.us, Twitter and Facebook.
Social bookmarking links can be found at the top and bottom of all pages.
These sites make it easy for you to save and share web content.
If you find something you like you can share it with other people via social bookmarking or social networking communities.
So, if you come across NCVO information that you find interesting and want to share it with other people or save it for future reference, simply click on one of these links and follow the instructions to add it to your list.
All of the sites are free to use but do require you to register. Once you have registered you can begin bookmarking.
Each of the sites works slightly differently. Find out which service best suits your needs with more details:
- del.icio.us: a collection of favorites
To register, go to:
http://del.icio.us/register - Twitter: free social networking and micro-blogging service that enables its users to send and read other users' updates known as tweets.
To register, go to:
https://twitter.com/signup - Facebook: social networking website
To register, go to:
https://register.facebook.com/r.php
Our website may contain links to third party websites. If you choose to use a link from this website to a third party website you acknowledge and accept that NCVO has no control over and shall not be responsible for the content of such linked website(s). These links are provided for your convenience. We do not necessarily endorse the content in such linked website(s). We cannot guarantee that these links will work all the time and we have no control over the availability of the linked pages.
Blogs
If you want to add a comment to a blog you’re reading scroll down to the Post your comment box.
Click Preview to check your reply and edit if necessary, and then click Save to publish it.
If you wish to copy a text that you have prepared, make sure you paste in notepad first, then copy it in notepad and then you will be able to post it on our website.
You also have the option to receive email alerts for any comments to the blog. Select the link: You are not watching this post, click to start watching to start getting these notifications.
If you have an issue with a particular blog select the Report content link. You have to be logged in to report content.
Accessibility
Our website is designed with the goal of accessibility without compromising usability. Find out more about accessibility.
