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Top 10 HelpDesk questions

1. I've been sent an email saying I have won a substantial amount of money from a free draw NCVO ran and selected the above email address to receive the sum. Is this true or bogus? Answer: Hoax lottery email warning

2. How can I find a consultant  who has experience of working with the voluntary sector? 

3. How can I help my organisation survive the downturn? NCVO recession resources. 

4. Do you have information for people who work in small organisations?

5. How can I join NCVO and what are the benefits? 

6. Can I save money on IT or HR services? 

7. I’m a trustee. What is a conflict of interest?

8. How do I manage volunteer expenses?

9. Do you have a sample equal opportunities form?

10. Why is ICT key to my organisation?


Five minute guides 

Girl with camera phone Produce effective campaigning films and powerful podcasts 

Retain new members: make your supporters feel valued 

Guarantee responses to your direct marketing: learn key copywriting tips 

Focus your planning during the recession: five strategic steps 


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