Trustee board skills and qualities
An effective board of trustees should be able to draw on a diverse range of skills, knowledge, qualities and experience to help it fulfil its roles.
These might include:
- ‘hard’ skills such as legal or financial knowledge
- ‘soft’ skills such as teamworking or negotiation
- knowledge of the community or services the organisation provides.
Trustees act collectively to fulfil their duties. All trustees should be able to demonstrate they meet certain key qualities, including to:
- be committed to the purpose, objects and values of the organisation
- be constructive about other trustees’ opinions in discussions, and in response to staff members’ contributions at meetings
- be able to act reasonably and responsibly when undertaking such duties and performing tasks
- be able to maintain confidentiality on sensitive and confidential information
- be supportive of the values (and ethics) of the organisation
- understand the importance and purpose of meetings, and be committed to preparing for them adequately and attending them regularly
- be able to analyse information and, when necessary, challenge constructively
- be able to make collective decisions and stand by them
- be able to respect boundaries between executive (staff or day to day) and governance functions
A trustee board can identify the skills, knowledge, qualities and experience each trustee brings by carrying out a 'skills audit'.
Advice and support
- Funding and finance
- Coping with cuts
- Addressing needs
- Strategy
- Impact
- Managing change
- Planning for the future
- Involving people
- Public Service Delivery
- Governance and leadership
- Compact Advocacy programme
- Campaigning and influencing policy
- Collaborative working
- ICT (information and communication technology)
- Climate change
- Infrastructure
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- People, HR and employment
New publication
Good Governance: a practical guide for boards, chairs and CEOs
Dorothy Dalton
£25.00
£17.50 for member
Related publications
Good Trustee Guide
Comprehensive information about a trustee's role and guidance on developing an effective trustee board.

Good Governance: A Code for the Voluntary and Community Sector
Best practice for governing a voluntary or community organisation. Available to download.
Honorary Treasurer's Handbook
A guide for treasurers, finance directors, and board members on strengthening financial accountability.
Learning To Lead
A guide to the range of leadership development interventions that are available for sector leaders.
Trustee Guide to Campaigning and Influencing
This free guide outlines of what is required by the law and what is good practice.
Sustainable Funding a guide for Trustees
Available exclusively for NCVO members only this free guide sets out clear and accessible guidance to support trustees in their roles and responsibilities for financial sustainability.











