Conflict between trustees

Conflict or disagreement between trustees is something that many boards will face at some time. 

Conflict is not necessarily unhealthy: it can be a source of creativity and a natural outcome of bringing together a diverse range of people. 

When conflict is unmanaged or is negative, it can affect the ability of the board to carry out its role and be damaging to the whole charity.

Conflict on the board can arise in many different ways. For example, an individual might monopolise a meeting, or a small group of trustees might form an inner circle to control decision-making.

The board can help avoid conflict by ensuring that board members have a clear understanding of their roles and responsibilities – for example, via an induction programme or a code of conduct.

The chair of the board has an important job in managing tension on the board and ensuring that individuals or small groups do not dominate proceedings. 

If conflict cannot be resolved, the board might find it helpful to bring in an independent or neutral person to mediate.

If the board is considering removing a trustee, it should check the charity’s governing document. 

There are certain statutory disqualifications from acting as Trustee.

The Charity Commission will only become involved in a dispute or conflict if other methods of resolving the dispute have failed.