Public Service Delivery training and seminars
We put on training and events all year round on policy, commissioning and procurement. All our events are aimed at public, voluntary and private sector delegates.
Our purpose is to lead national debate on the involvement of the voluntary sector in delivering public services.
- Upcoming training
- Training we offer:
- Introductory:
- Intermediate:
- Advanced:
- Contact us: how to put our training on in your area
Upcoming Training and Events
Legal Training: Public Service Contracts
9th April, NCVO, London. See details and book.
Advanced Training: Consortia Development
10th April, NCVO, London. See details and book.
Legal Training: TUPE and Pensions
11th April, NCVO, London. See details and book.
Training course content
We provide off-the-shelf and bespoke training (contact us directly to discuss the latter). Here's the list we currently offer to the voluntary, public and private sector.
If you're wanting to book our training in your area - or you'd like to host a training session, read how it works (its very easy).
Introductory
Introduction to commissioning and procurement
An introduction to tendering and procurement for voluntary sector organisations wanting to deliver public service contracts, and those commissioners they work with. An interactive day where you’ll learn:
- policy overview
- how commissioning and procurement work: the full decision making process
- how to submit a tender
- understanding risks and benefits of being contracted
- effective partnership building between the sectors
If you would like to host this in your area, read our explanation of how to book us.
Intermediate
Subcontracting and Supply Chains
Subcontracting is the way of the future for many voluntary sector providers. Organisations need to understand how to find, assess and securely enter sub-contracts, and when to turn them down. This half day session explores:
- The policy context driving this change
- Case study examples
- Implications for competitiveness, independence and market positioning
- Financial, legal, and commercial risks
- Identifying a good subcontract
- Partner audit
- Principles and expectations for good partnerships
If you would like to host this in your area, read our explanation of how to book us.
Local Government policy, campaigns and influencing
With the continued focus on localism and decentralisation, the voluntary sector’s ability to understand and work with local government is more important than ever.
If you are looking at how to effectively engage with your local authority, thinking about strategies to influence decision makers, and running successful local campaigns then this course is for you.
This one day course will enable you to:
- Understand the changing policy context
- Gain an insight in local government decision making and how to influence it
- Plan and implement local campaigns to achieve change
- Challenge unfair decisions by local government
- Build positive relationships with your local authority
If you would like to host this in your area, read our explanation of how to book us.
Better procurement
Designed for procurement staff and providers new to commissioning by outcomes
A training for commissioners and service providers on best practice procurement for the delivery of outcomes. You will learn:
- the EU tendering process, principles and documents
- getting the most from tenders: outcomes, social value and evaluation
- pricing and submitting winning tenders
- interviews
- glossary and further resources
We currently have no dates in the diary to run this. If you would like to host this in your area, read our explanation of how to book us.
Personalisation in practice: for infrastructure and frontline
For voluntary sector infrastructure organisations, or for frontline providers and commissioners.
Find out more about Personalisation in Practice
An unrivalled opportunity to be trained by long-time consultants and researchers to the Department of Health, Community Catalysts. Customised to audiences of voluntary sector frontline and infrastructure agencies, and for public sector commissioners, we cover in detail:
- Personalisation policy
- learning from national market transformation and leading providers
- how infrastructure organisations should adapt to the new era of trading and Personalisation
- effective market structures to deliver the Personalisation agenda
Read Community Catalysts ground-breaking research and practice on Personalisation.
We currently have no dates in the diary to run this. If you would like to host this in your area, read our explanation of how to book us.
Advanced
Legal Training: Public service contracts
Designed for experienced procurement staff and providers.
Exclusive and specialist legal training in procurement and contract risks and clauses. Jointly delivered by NCVO and TPP Law solicitors.
This day covers:
- EU and UK procurement law; New Remedies Directive
- Contract clauses including:
- Specifications
- Variation and change
- Warranties and indemnities
- Intellectual Property Rights
- Disputes
- Risk
- Cashflow and payments
- Sanctions and terminations
- TUPE
If you would like to host this in your area, read our explanation of how to book us.
Advanced: Consortia Development
For commissioners, procurement staff and providers actively looking at consortia to deliver services.
Public service contracts are getting bigger and more complex: to gain access to these opportunities many will need to compete in consortia with other organisations or merge. This much-needed masterclass in consortia development and operation is led by Ian Curtis, Co-Director of Collaboration Benefits CIC. It gives you detailed guidance on:
- The drivers that lie behind the need for consortia working.
- The models for consortia working: how they work and how to build them.
- Important legal aspects of consortia working.
- Managing risk in consortia.
- Guidance on how to develop tenders in consortia.
Next on: Leeds on 6th December.
If you would like to host this in your area, read our explanation of how to book us.
Legal Training: TUPE and Pensions
'the trainer was great' - delegate
'thorough, engaging and interactive' - delegate
Solicitor-delivered training for those needing legal understanding of the impact of TUPE legislation on voluntary sector organisations.
A full day on the structure and legal implications of TUPE legislation – the Transfer of Undertakings (Protection of Employment). Run by TPP Law solicitors.
‘TUPE has been a major problem for us. It's uncharted territory.’
TUPE (Transfer of Undertakings - Protection of Employment) Regulations can be a very confusing area for voluntary and community sector employers. Many VCS groups struggled with TUPE regulations during the recent Work Programme roll-out, and similar issues are sure to emerge as charities become more involved in public service delivery in other sectors.
If you would like to host this in your area, read our explanation of how to book us.
Contact us: how to put our training on in your area
Some training we put on at our own offices in London, but for the most part we sell training days for other organisations to host. Here's an explanation of how that works:
- We charge a flat rate (plus expenses) for each day.
- For this fee, we adapt the training to local needs, we deliver the training and delegate packs, and provide any follow on materials delegates want
- You provide venue, refreshments and marketing. You sell the training on to delegates at prices of your choice - or for free.
If you want a bespoke training on an issue related to public policy or public services and contracts, just contact us to discuss.
- Email Fiona Sheil
- Telephone: 0207 520 2411
