Publications
Here are some NCVO publications on impact.
Achieve More 1: Introducing performance improvement
This guide introduces the concept of performance improvement and provides ideas for how your organisation can become more successful - as well as tips on getting this area of work funded. It also includes advice on how to do a user survey. Download Achieve More 1: introducing performance improvement (PDF 640KB).
Achieve More 4: Outcomes
Outcomes enable us to define and measure our success in terms of the changes we make in society. If you're confused about what outcomes are or are simply looking for tips on how to monitor them, this guide is for you. Download a copy of Achieve More 4: outcomes (PDF 1.5MB).
Achieve More 5: Benchmarking
Looking at how other people do things and the results they achieve can help you discover new and better ways of working. This guide introduces the main steps of benchmarking and highlights the benefits you can gain from comparing your progress with others. Download a copy of Achieve More 5: benchmarking (PDF 1.6MB).
Is your campaign making a difference?
This book will help campaigners by showing you how monitoring and evaluation can provide vital political intelligence, empower the communities for whom you campaign, and enable you to give an account of your campaign's effectiveness adn impact. Order a copy of Is Your Campaign Making a Difference?
True Colours: Uncovering the full value of your organisation
This guide will help you appreciate the broader value of your organisation and communicate it to others. It explains how telling true stories about your organisation's success can help you improve its potential to make a difference. True Colours includes exercises to help you identify your full value and communicate it to different audiences. It also compares the concepts of full value and added value, and considers how voluntary and community organisations can best play a role in public service delivery. Order a copy of True Colours.
