ICT and your role
There are lots of useful resources from teams around NCVO to help you do things more effectively and efficiently using technology:
- NEW Case studies
- Governing your organisation
- Managing people
- Funding and finance
- Marketing and communications
- Measuring your impact
- Campaigning
- Collaborative working
- Delivering public services
- Future technology trends
- Devon Community Foundation takes a strategic approach to social media
Laura from DCF talks about how she helped start the organisation on their social media journey - London Wetland Centre goes digital
Jamie Wyver, PR and Events Executive at the WWT London Wetland Centre explains how they made the most of social media - Groundwork governance website
Promoting good governance through the internet - York Theatre Royal online ticketing system
YTR develops online ticketing system for use in the city - Crowdsourcing the cuts website
Voluntary sector comes together to collect information about funding cuts - A positive message for diverse communities
The FolesHillfields Vision Project use FrontlineSMS - Bexley SNAP - Finding a database to coordinate services
Bexlety SNAP needed a system which could collect the data about what services families were accessing - UK Environmental Law Association makes the most of technology to do more
UKELA has a big mission that they try to achieve with few resources, by making the most of their volunteers and online tools
From Nightmare to Nirvana: an ICT survival guide for trustees
What has ICT got to do with governance? Why should trustees be interested in ICT? This guide is designed to help your trustees understand the role of ICT and the importance of strategic planning to reduce the cost and risk implications, and to make adifference to your organisational effectiveness.
Some key ICT governance resources:
- An overview of ICT governance in the voluntary sector
- How to engage your trustees with your organisation's ICT
- An action plan to improve the way your trustees think about ICT
- Using technology to improve your trustee board's communication
City Bridge Trust seminars
We have been running seminars for Chief Executives and trustees to help them think about how technology can help their organisation to operate more effectively. Read the handouts from these seminars (PDF 620 Kb).
Get Legal
This site has been developed to enable organisations and their advisors to access clear information and guidance on the most appropriate legal form and governance structure for delivering their goals.
There are more governance resources at www.ncvo-vol.org.uk/governanceandleadership.
HR software in voluntary and community organisations - April 2009 (Microsoft Word format, 325 KB)
This report presents the findings of a small study commissioned to assess the following:
- the extent to which HR software is currently used by voluntary and community sector organisations;
- whether the available software meets the needs of the sector;
- the range of costs of the software;
- where organisations do not use HR software, what alternatives they are using to record employee information;
- what can be learned from the experiences of organisations who have used HR software.
There are more HR and employment resources at www.ncvo-vol.org.uk/advice-support/workforce-development.
Finance and accounting software - Budgeting
Choosing and implementing finance computer applications that suit voluntary organisations.
List of finance and accounting packages - Budgeting
A list of some of many finance applications aimed at the voluntary sector.
Key software solutions for the VCS: Fundraising products
Software that will help you in managing your donor information, identifying funding streams, writing funding applications and online fundraising.
Key software solutions for the VCS: Financial management products
Software to help you manage your finances.
ICT Foresight: Charitable Giving and Fundraising in a Digital World
Alongside exploring the tools available for electronic giving, such as websites and mobile phones; this report looks at the impact of technology on traditional marketing methods; and how to adapt to a cultural change in managing donors to ensure these tools are used effectively.
Funding Central
A free website for charities, voluntary organisations and social enterprises that provides access to thousands of funding and finance opportunities, plus a wealth of tools and resources supporting organisations to develop sustainable income strategies appropriate to their needs.
There are more funding and finance resources at www.ncvo-vol.org.uk/advice-support/funding-finance.
Contact Management Systems & Customer Relationship Management
Helping you to manage and more effective use of your contacts and relationships.
Claire Rollinson's marketing blog
NCVO's Enterprise Manager uses her blog to discuss all things marketing. From social media to direct marketing to email marketing. Useful insights to help you communicate with people more effectively.
Tools for demonstrating impact
There are many models, tools and toolkits designed to help identify, measure and provide evidence of your impact. The Outcomes Star and Prove it! kit both have a technology element.
There are more strategy and impact resources at www.ncvo-vol.org.uk/strategy-impact.
New media for social change
Resources to help you use new media tools for campaigning and influencing policy.
ICT Foresight: Consultation and campaigning in the age of participatory media
This report examines the impact of ICT on the sector's 'voice' and representation roles by looking at the activities of consultation and campaigning. It explains technological, political and social trends, highlights current innovative practice in the use of ICTs and discusses both risks and opportunities for the future.
There are more campaigning resources at www.ncvo-vol.org.uk/campaigningeffectiveness.
ICT Tools to Support Collaborative Working
ICT has great potential for enabling collaboration, especially for projects which involve multiple partners over large geographical distances. This information identifies what works and what doesn’t, and is illustrated with case studies.
Collaborative working to make more effective use of ICT
It can be a challenge to identify and realise the potential of ICT because of the difficulty in resourcing and finding the support needed. This information explores how you could collaborate with others to support your ICT.
There are more collaborative working resources at www.ncvo-vol.org.uk/advice-support/collaborative-working.
ICT Foresight: How ICT is Shaping the Future Design and Delivery of Public Services
Drawing on case studies and debate from ICT experts, this report looks at emerging trends in theways organisations are run and public services delivered through the innovative use of newtechnology.
There are more public service delivery resources at www.ncvo-vol.org.uk/psdnetwork.
Technology "drivers"
How is technology developing and how will it impact on the voluntary and community sector?
- Consultation and Campaigning in the Age of Participatory Media
- How Online Communities can make the Net Work for the Voluntary and Community Sector
- Charitable Giving and Fundraising in a Digital World
- How ICT is Shaping the Future Design and Delivery of Public Services
Future Focus 3: How will we use new technologies in five years' time?
This guide explores how developments such as the internet, mobile telephony and digital television are changing the way individuals and organisations behave, from how we communicate, to making choices, to where we work.
There are more foresight resources at www.ncvo-vol.org.uk/future-trends and on their own website www.3s4.org.uk.
ICT Publications
All the information you need to successfully assess, plan, implement and maintain your organisation's ICT.
Learn how to cost and fund your ICT, and explain these costs and benefits more successfully to funders.
An ICT survival guide for trustees
Understand the role of ICT and the importance of planning both for your organisational effectiveness and your impact on beneficiaries.
