ICT and your role
- Case studies
- Governing your organisation
- Managing people
- Funding and finance
- Marketing and communications
- Measuring your impact
- Collaborative working
- Delivering public services
- Future technology trends
- Devon Community Foundation takes a strategic approach to social media
Laura from DCF talks about how she helped start the organisation on their social media journey
- London Wetland Centre goes digital
Jamie Wyver, PR and Events Executive at the WWT London Wetland Centre explains how they made the most of social media
- Groundwork governance website
Promoting good governance through the internet
- York Theatre Royal online ticketing system
YTR develops online ticketing system for use in the city
- Crowdsourcing the cuts website
Voluntary sector comes together to collect information about funding cuts
- A positive message for diverse communities
The FolesHillfields Vision Project use FrontlineSMS
- Bexley SNAP - Finding a database to coordinate services
Bexlety SNAP needed a system which could collect the data about what services families were accessing
- UK Environmental Law Association makes the most of technology to do more
UKELA has a big mission that they try to achieve with few resources, by making the most of their volunteers and online tools
Some key ICT governance resources:
- An overview of ICT governance in the voluntary sector
- How to engage your trustees with your organisation's ICT
- An action plan to improve the way your trustees think about ICT
- Using technology to improve your trustee board's communication
City Bridge Trust seminars
We have been running seminars for Chief Executives and trustees to help them think about how technology can help their organisation to operate more effectively. Read the handouts from these seminars (PDF 620 Kb).
This site has been developed to enable organisations and their advisors to access clear information and guidance on the most appropriate legal form and governance structure for delivering their goals.
There are more governance resources at www.ncvo-vol.org.uk/governanceandleadership.
HR software in voluntary and community organisations - April 2009 (Microsoft Word format, 325 KB)
This report presents the findings of a small study commissioned to assess the following:
- the extent to which HR software is currently used by voluntary and community sector organisations;
- whether the available software meets the needs of the sector;
- the range of costs of the software;
- where organisations do not use HR software, what alternatives they are using to record employee information;
- what can be learned from the experiences of organisations who have used HR software.
There are more HR and employment resources at www.ncvo-vol.org.uk/advice-support/workforce-development.
Finance and accounting software - Budgeting
Choosing and implementing finance computer applications that suit voluntary organisations.
List of finance and accounting packages - Budgeting
A list of some of many finance applications aimed at the voluntary sector.
Key software solutions for the VCS: Fundraising products
Software that will help you in managing your donor information, identifying funding streams, writing funding applications and online fundraising.
Key software solutions for the VCS: Financial management products
Software to help you manage your finances.
A free website for charities, voluntary organisations and social enterprises that provides access to thousands of funding and finance opportunities, plus a wealth of tools and resources supporting organisations to develop sustainable income strategies appropriate to their needs.
There are more funding and finance resources at www.ncvo-vol.org.uk/advice-support/funding-finance.
Contact Management Systems & Customer Relationship Management
Helping you to manage and more effective use of your contacts and relationships.
Claire Rollinson's marketing blog
NCVO's Enterprise Manager uses her blog to discuss all things marketing. From social media to direct marketing to email marketing. Useful insights to help you communicate with people more effectively.
Tools for demonstrating impact
There are many models, tools and toolkits designed to help identify, measure and provide evidence of your impact. The Outcomes Star and Prove it! kit both have a technology element.
There are more strategy and impact resources at www.ncvo-vol.org.uk/strategy-impact.
New media for social change
Resources to help you use new media tools for campaigning and influencing policy.
There are more campaigning resources at www.ncvo-vol.org.uk/campaigningeffectiveness.
ICT Tools to Support Collaborative Working
ICT has great potential for enabling collaboration, especially for projects which involve multiple partners over large geographical distances. This information identifies what works and what doesn’t, and is illustrated with case studies.
Collaborative working to make more effective use of ICT
It can be a challenge to identify and realise the potential of ICT because of the difficulty in resourcing and finding the support needed. This information explores how you could collaborate with others to support your ICT.
There are more collaborative working resources at www.ncvo-vol.org.uk/advice-support/collaborative-working.
There are more public service delivery resources at www.ncvo-vol.org.uk/psdnetwork.
How is technology developing and how will it impact on the voluntary and community sector?
Future Focus 3: How will we use new technologies in five years' time?
This guide explores how developments such as the internet, mobile telephony and digital television are changing the way individuals and organisations behave, from how we communicate, to making choices, to where we work.
Advice and support
- Funding and finance
- Coping with cuts
- Addressing needs
- Managing change
- Planning for the future
- Involving people
- Public Service Delivery
- Governance and leadership
- Compact Advocacy programme
- Campaigning and influencing policy
- Collaborative working
- ICT (information and communication technology)
- Climate change
- People, HR and employment